Question 1

How does OnLocation work?

Accepted Answer

We are a mobile beauty & wellness business with a variety of Practitioners that offer a range of services. You book an appointment through our website, then we come to your home with all of our supplies, set up in the safe and clean environment that you provide, perform your service, then clean up and leave! Luxurious, easy and convenient service is our goal.

Question 2

What services do you offer?

Accepted Answer

We currently offer a range of mobile hair, massage, bridal services, and botox/filler injection services.

Question 3

What forms of payment do you accept?

Accepted Answer

We accept all forms of payment including: Visa, MasterCard, Debit, and AMEX.

All invoices must be paid at the end of your service.

Question 4

Do you have a salon or spa I can come to?

Accepted Answer

No, our entire business is mobile and in our client's homes to be as conveinent as possible for you!

Question 5

Do you have a travel fee?

Accepted Answer

Travel fees only apply if you are located more than 20 kms outside of our district. Please consult us for more details.

Question 6

Do you have a cancellation fee?

Accepted Answer

Yes, we require 48 hours notice for any cancellation for any service we offer. Cancellations less than 48 hours notice will result in a $50 charge.

Question 7

Will there be a mess left behind after my service?

Accepted Answer

No mess will be left in your home by the time your appointment is done and the Practitioner is ready to leave. We will sanitize and clean up any mess made and your home will be just as clean as it was before we started the service.